All devices purchased from intervals.lv have a 2-year warranty. If you encounter any issues with your device, please complete this form and send it to us at [email protected]. We will contact you within 1 business day.
RETURN OF GOODS
If you’ve received an incorrect or non-compliant product, you have the right to return it to us. Returns under the 14-day withdrawal policy can be made within 14 days from the day you purchased (received) the product.
When returning products, please adhere to the following conditions:
- The product must be in its original, undamaged packaging.
- The product must not have been damaged by the buyer.
- The product must not have been used or lost its original appearance (labels intact, protective films unremoved, etc.). This requirement does not apply to the return of defective goods.
- The product being returned must be complete with all accessories originally received by the buyer.
When exercising the 14-day withdrawal right, the buyer must cover all direct costs related to the return of the products.
We will refund your payment for the returned products without undue delay, but no later than 14 days after receiving the returned goods.
To return a product using the 14-day withdrawal right, please complete this form and send it to [email protected]. We will contact you within 1–2 business days.
If you have any questions or need clarification regarding returns or warranty matters, please feel free to contact us at [email protected] or by phone at +371 20011283.
